Technician inspecting an indoor air-conditioning unit.
Illustrative photo

About this service

Common aircon problems

You can enquire about an aircon that is not cooling, has weak airflow, makes an unusual noise, leaks water, or has a blower that is not working properly. These symptoms can come from different faults, so an inspection may be needed to identify the cause before a repair is recommended.

What to tell the technician

Explain what the unit is doing, when the problem began, and whether it happens every time you switch the aircon on. Mention any error code shown on the unit and whether water is dripping indoors or outside. A short video can help show a noise or intermittent problem.

Before repair work

Share the unit's brand and model if available, your location, and a photo of the unit. Ask about the inspection and proposed repair, and confirm the quote before work starts. If water is near electrical fittings or the unit appears unsafe, switch it off if you can do so safely and explain the risk when contacting the technician.

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